Chris finn, Managing partner 

With more than 30 years of experience in marketing, Chris has developed communications strategies and marketing programs for companies in a variety of industries including financial and professional services, technology, media, and health care. Now, Chris channels his diverse and in-depth expertise into building strong, reliable, and long-lasting strategies, programs, and relationships with Outcome’s current and prospective clients.

Prior to founding Outcome, Chris was Director of Client Service at Thinkso, a branding and design firm, where he worked with clients including UBS Wealth Management and the Investment Management Consultants Association (IMCA). Before that, he was Group Account Director at Doremus (an Omnicom agency), where he managed account and cross-functional teams serving numerous clients including Sun Life Financial, Quintiles, KCG, Abbott Diagnostics, and CFA Institute.

On the client side, Chris has worked at AIG, J.P. Morgan, and Lord Abbett in senior advertising, communications, and marketing roles.

Over the years, with his propensity for working hard, thinking on his feet, and creating strategic and innovative solutions, Chris has worked with an impressive array of clients, including Barclays, Bloomberg, Cantor Fitzgerald, CEMEX, Dell, Deutsche Bank, Deutsche Telekom, FINRA, GE, Invesco, Italian Trade Commission, Marsh, MetLife, Thomson Reuters, UBS, and Vanguard.

Chris holds a BA in English from Gettysburg College. Always striving for peak performance inside the office and out, he can be found perfecting his serve on the tennis court, training for an annual cycling trip across Massachusetts, and, most recently, getting back up on a surfboard in the Pacific after a 30-year hiatus.

Ellen Fitzgerald, partner and creative director

Ellen is an art director who loves to look at the big picture.

She’s worked on everything from packaged goods to financial services to luxury brands. Her clients have included some of world’s leading brands, including American Express, AT&T, Computer Associates, Dupont, Fisher Price, Merrill Lynch, P&G, Showtime, The U.S. Army, Novartis, and Verizon. And she has worked at some of the world’s largest agencies, including BBDO, Deutsch, Digitas, Doremus, Draft FCB, K&B, MRM, and Y&R.

Most of Ellen’s work over the years has required a deep understanding of very complex businesses and products that need to connect with multiple audiences. The challenge, as she sees it, is to create a simple and accessible campaign that will resonate with people at both a business and human level.

As Creative Director, she has pitched and won many pieces of business, managed multiple teams, and grown numerous accounts. She is most proud of her recent work for Sun Life, which included print, TV, digital, and a 3-hour live webcast on the Affordable Care Act.